helo i am working on some exterior shots and i found very nasty bug /for me/ …
SU :
and enscape :
Hey @jan1 , sorry to hear about this issue. Is this problem also occurring in our latest release? Here you can briefly check how to update your Enscape. If you’re already using our latest release, could you briefly send over the project file itself, or the face-me objects so that I can troubleshoot this?
Thank you in advance! ![]()
well as usually my projects are huge so i will send u only that tree faces and my version is up to date : 2.4.2.2392
edit : attachment was deleted …
did u download that file ?
Hey @jan1 , thanks a lot for the test scene. I’ve not been able to reproduce this problem myself, so would you be so very kind as to try out our latest preview to see if that helps? Please get back to me in case it doesn’t, and we’ll further troubleshoot the cause behind this problem.
enscape telling me it is up to date …
Hey @jan1 , in this case, would you be so very kind as to also send in a feedback report as described here? Please also add your forum name or some other reference so that we know it’s from you - that would be great. Thanks a lot in advance!
Further, what actually happens when you resize the assets in SketchUp, do the changes translate into Enscape as well? If so, also when you increase the height and width? Maybe only the height or width gets translated?