File archive failed (code 1)

Hi, when I try to make an archive for project the 3dsmax give me this file save error.
Anyone knows how to solve it, please? I’m working in 3dsMax 2023 + Corona 11 hotfix 1.
Thank you!

Plese check this article by Autodesk and see if it helps

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/3ds-Max-Error-File-archive-failed-code-4-or-code-1.html