Having problems with my vray dongle

V-Ray V-Ray for 3ds Max Issues
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1

Hi

I’ve been having some problems with my vray dongle license. It works fine for about 20 minutes and then an error pops up. Error -197 (error-197.jpg file)

And then when i restart 3ds max this appears in the screen (maxmessage.jpg).

Finally i pull of the dungle and replug it in to my usb slot. it works fine for about 20 more minutes and then the problem starts all over again.

Please help! D:

error -197.jpg
error -197.jpg387×844 26 KB

maxmessage.jpg
maxmessage.jpg961×520 40.5 KB

dongle22.jpg
dongle22.jpg1006×497 45.1 KB

2

Hummmm

It can be a problem reading the USB?
When installed the Vray the WibuKey driver was updated?

The license server is running as an administrator?

Cheers

3

What OS are you using? Have you tried updating the WIBU key drivers from the WIBU website (where is says “WibuKey Runtime for Windows”)?

Best regards,
Vlado

4

Thanks Vlado, i will try that out.

5

works like a charm. thanks!