How to configure Enscape with SketchUp and a HTC Vive Cosmos

Enscape Requests, Issues, Discussions Enscape :: Requests and Questions
1

Hi,

We’ve aqcuired our first VR customer (interior design) that wants to show their drawings to customers via VR, drawings made in SketchUp.

We’ve ran into countless of issues as of yet, but most have been overcome.

One issue remains; the customer previously tested with an Oculus Rift set (discontinued as of now) and wit that setup VR was perfect.

As the Oculus was discontinued we contacted a local Enscape reseller and used this (https://enscape3d.com/community/blog/knowledgebase/using-virtual-reality-headset/) page to decide on the HTC Vive Cosmos. With this VR set, drawings remain blurry in Enscape.

We’ve tried so much that we don’t know where else we could search for a solution.

Hardware used:

CPU Intel Core i7-11700

GIGA B560M D3P S1200/HDMI-2xDP/2xM.2/ 2xLAN/ 1xPCI/µATX

RAM DDR4 16GB Samsung 2x

ASUS VGA 8GB RTX3070 V2 TUF GAMING OC edition LHR 3xDP/2xHDMI

SSD M.2 (2280) 512GB Samsung PM9A1 (PCIe 4.0/NVMe)

HTC Vive Cosmos

Tests done:

→ different drawings tested → same result

→ sent our drawing to other company that uses Enscape (with Laptop with lower specs and Oculus Rift (original)) → viewing in Enscape was fine according to user

→ DLSS turned off → improved results, but blurryness is still there

→ played with loads of rendering and resolution settings, but to no avail.

Customer also states that they find the headset hard to adjust to fit snugly to their faces. My own experience is that if you don’t really push this headset on your face, vision does indeed remain blurry. I’m just not sure this is the only cause of the blurryness and am asking for tips or helpful personal experiences.

Sadly we have no previous experience with VR (only personal, used in gaming) and are struggling to find the right settings for Enscape and SketchUp in this setting.

I’m starting to doubt the VR headset, as I’ve been reading up on this particular one and see a lot of issues with this model, especially with the headset not being close enough on the face and it having a very small sweet spot.

2

Is the blurryness related to motion, or there all the time? (ie, does it clear up when you fix your gaze on one spot?) I’ve not used a Cosmos in some time but didn’t note any particular issues with it in terms of visual quality. The thing I’ve noticed in Steam settings is that “motion smoothing” makes things “swimmy” on any headset, so that needs to be turned off. Honestly if the client was happy with the Oculus, you might just be better off finding a gently used one on eBay or something.

3

@evinos , thanks for your post and I’m sorry to hear about that - Especially since you state that it’s hard to maintain a sweet spot I reckon there is at least not much that could be done from Enscape’s side.

Ultimately as mentioned by user rifkin above as well, perhaps there is a chance to replace the Vive Cosmos again. For example, the Quest 2 is also a great choice for Enscape, and on the market, you thankfully also have replacement parts to help improve comfort and often also help with keeping the headset stable so that the sweet spot isn’t lost. Even without those modifications it’s usually a rather comfortable device with great image quality.

4

We did indeed offer customer a used Rift S and now customer is happy.