I’m being told active session limit, but my organization has a license purchased for me and one for my colleague. He says he only has one instance of Max opening and rendering on his PC, so there should be no issue on my own PC of corona not being able to activate. I’ve been dealing with this randomly for the past several weeks, so I have no idea if somebody is using the license without knowledge or if it’s some kind of glitch but I’d like somebody to look into it please.
Hello, please contact us using this form: https://support.chaos.com/hc/en-us/requests/new
A dedicated team will help you ASAP.
Thank you Avi, I did so here but still no response:
Hi,
Sorry, but i checked that they replied you 30 min ago approx. I hope your issue will be resolved soon. Thanks for your patience.
Yes I finally received a response. Thank you, hopefully they can fix it.
Just wanted to update this thread in case somebody comes across it in the future:
Looks like too many license were activated with that account, so support had me use my own work email to sign up and then transfer license to that account.