I cannot use Enscape on Revit 2023. My Chaos account shows the license type as “Interface”, not Fixed or Floating, so it is completely unusable.
I submitted a support ticket on Friday (no response yet), and this is directly preventing me from working and causing financial loss. This delay is unacceptable.
Chaos account email:
Ticket : 413099
I require that this license be migrated/converted to a valid seat immediately. Please escalate this issue and confirm when it is fixed.
Hi @SebaSMZ1981 , and welcome to our Forum.
First of all, for confidentiality reasons, I’ve removed the email address from your post, so I hope that’s okay.
I can also see that your case is/was already being handled by our licensing/support team. We’ve also received your formal complaint and will respond as soon as we can, of course. At this point, please feel free to let our support team know just in case you experience any further problems, and otherwise, thank you for your patience in advance.