I thought I would use this forum to vent. I have a first time client, who approached me with a large project 10 days ago, and I gladly excepted the job. I knew that I would have to work day and night to meet the deadline, but… I didn’t get the site plan until 2 days ago, and it was a weeks worth of site work. I also was given the wrong color elevation to work from, and I didn’t get the correct one until the morning of the deadline. I was working through a tech, I think, and not the architect on the project. The architect, who is the owner, called me on his way to the city meeting, very mad. He said the renderings were so low resolution he couldn’t use them, but I sent him high resolution images, that somehow his staff didn’t get to him. He also said the colors were totally wrong, but again, he must have been seeing old progress renders showing the wrong colors that I was told to use. How do you guys handle things like this? I called him back, apologizing for any part I had in missing the deadline, but I explained the issues. It would be nice to get all the information before starting, but these things are usually a work in progress, and I am sent changed files daily. Is it my fault that I am given the wrong color elevations to work from and is it my fault that the site plan wasn’t disclosed until 3/4 of the way into the project? Do I cover my butt, which might mean pushing the tech under the bus, or do I take the blame and try to make it right? here is the email I sent last night: Dan is not the architect, he is the tech, and I don’t think he is the one who left the message. I was working with Dan over the past 10 days. I sent this e-mail to Dan and I carbon copied the owner, who I think is the one who left the message. Dan- Thanks for the phone call, I did call you back, but I got your voice mail. I think it was you who called; the name got cut off. I hope your meeting went better than you expected and I apologize for my role in missing the deadline. I think the project has a lot of potential for an awesome rendering, and I hope I can complete it for you. I didn’t receive the site plan, as you know, until late Tuesday (7-19). I know how important landscaping is, and it is important to get it right. The site plan alone will take me 3-4 days to model and place all the vegetation across the site. I also noticed that the updated site plan, that I got today, is different from the one I was modeling from, so I’ll have to do some re-modeling. With all the proposed landscaping, the rendering times will exponentially increase, and we are probably looking at 8-12 hrs per view. I have some serious hardware, so there is no limitations there. I am running your project through a render farm with 40 cores and about 80Gb if ram. If you are not a techie, that is some serious horse power. We also have some confusion on the colors. The color elevation I was working from was old, and I got a new one yesterday, but it still needs some clarification because the design has changed since that model was done. Per our correspondences today I thought we were good on color, after I corrected the siding color. I did send high resolution JPG’s for print, so I am confused on why your images were pixilated. I am thinking the last files I sent, via sendapace (below), were not the ones that finally got printed. Let me know what I can do to make this right. Thanks, Bobby W Parker Here are two of the four images I sent him yesterday. [View One.jpg] [View Three.jpg]

i put in a policy as well that on sending an email a client has 48 hours. weekends not included to respond to me or i start adding daily penalties. seems harsh but it keeps them on their toes

yes. That was another issues. I would get replies days later. I would say 48 is generous.

i hated it when either there was an inconsistency with the blueprints and i need confirmation before continuing or that ive sent in proofs and just waiting for the ok to render the final

I’ve had plenty times where the sections, elevations and plans don’t correspond. Then I phone the client to see which one to use. Then he says the elevation is the correct one. Then use the elavation. Deliver the 3D and then client says, but that section is wrong. I said but you said to use the elevation, cleint: yes but for that part you were suppose to use the plan and for that part you were suppose to use the section.

i get this shit quite often :slight_smile: and i also get things like: “pls make the glass non reflecting” followed by later emails saying “the glass doesnt look like glass” :slight_smile:

[image]Interior Settings and/or Tutorial “pls make the glass non reflecting” followed by later emails saying “the glass doesnt look like glass” :slight_smile: :slight_smile: :slight_smile: yes that is classic :slight_smile:

[image]Interior Settings and/or Tutorial i get this shit quite often :slight_smile: and i also get things like: “pls make the glass non reflecting” followed by later emails saying “the glass doesnt look like glass” :slight_smile: ROFL… I had that just last week

lol :slight_smile: the funny thing is that i had this from a world famous architect! sometimes i really wish i had a boxing bag in my office :slight_smile:

aren’t they all famous? In their own eyes :stuck_out_tongue:

o lot of them seem to be very conceited…usually the ones that arent very artisticly based having said this, i dont want to insult any architect on this forum oh well…hopefully this thread calmed you down a bit Bobby :)…we all have our personal stories. coudl be one funny book if we all put them together :slight_smile:

Job gone bad!

V-Ray V-Ray Common Off-topic

Morne July 25, 2011, 2:16pm 13

yes that is classic

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Job gone bad!

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