LICENSE ACTIVATION AFTER AUTO-RENEWAL

Hi There,

We have auto-renewed our license for another month, but the license key is not working.

It keeps showing “Your license could not be activated because it already expired”.

We received our payment confirmed email and invoice.

We didn’t get any new license key for our last auto-renewal, so we are using the same key but it is not working.

Please find the attached images showing the error message.

Thank you


Welcome to our Forum and I’m sorry to hear that @KBSdesign .

Regarding any such licensing related inquiries please always get in touch with our licensing support team directly using our Help Center as detailed here:

How do I contact Support?

Let me know in case anything else comes up regarding Enscape itself. Thanks a lot for your understanding.