License error (renderfarm)

V-Ray V-Ray for 3ds Max Issues
1

Hello,

We have been expericing serious problems on our
renderfarm. We have 6 individual dongles being used with our workstations
running 64bit Windows with 3dsmax 9 SP2. We are currently using Vray 1.5
SP1.

The problem seems to be a licens problem: Suddenly a rendermachine
(randomly) loses its license - but keeps rendering with watermarks on the
alpha channel. The rendermachine needs to be rebooted before it reaquires
a license.
This isn’t exactly the best situation since our deadlines doesn’t allow us
to rerender each project every time.

Because we’re also using Maya - we use Royal Render as our render manager.
Could this perhaps be the problem? - or is this some kind of a known
issue?

2

Why have you got so many dongles, wouldnt it be best to have one dongle with the lisences’s on that … thats what we do..

3

You can try to upgrade first the license server only and then maybe V-Ray itself from the SP2 version and see if it fixes the issue.

Best regards,
Vlado

4

Thanks for the answers!

We’ve upgraded to SP2 - and it seems to have solved the problem. So thanks alot :slight_smile:

I have however noticed something rather weird:

One of my co-workers - who’s sitting right next to me - cold rebooted his workstation because it had freezed. After it booted into Windows and he started 3dsmax - it somehow “stole” the Vray license from the workstation I’m sitting at; suddenly Vray couldn’t get a license. The strange thing about this - is that all of our workstations has a dongle - so how this is possible, I really don’t know. We haven’t tested it over again cause we’re quite busy at the moment -but anyone else experienced this?

Also - could this perhaps be fixed by only using a single dongle on a 24/7 server?

5

A single dongle would be your best option, sounds like your co worker has installed vray to look for a remote server.. not local..