Help,
i have contacted support to transfer a license to a different email due to a typo. I got told it has been done and but it doesn’t show on the old or new email. Please help as I’m unable to produce any renders because of this which means that work has stopped!
Thanks in advance.
@Luke.STRI , thanks for your post.
Please kindly get in touch once more with licensing in this case through the existing e-mail reply of my colleague, as they will be able to assist you further. In the future, if you are already in contact with support/licensing via e-mail, simply continue that conversation if any misunderstandings/problems occur.
Thank you in advance and let me know if anything else comes up.