Licensing issue

V-Ray for 3ds Max V-Ray for 3ds Max :: Issues
1

I just upgraded to VRay 2.1 and I can’t seem to get it to see my license: “Could not obtain license (-197).” is the message I get. I have registered the servers, rebooted Max and my computer several times, messed with settings, etc. My dongle is pretty old, though (9-10080770). Maybe that’s the problem?

Thanks.

2

Hmm… now I just uninstalled all VRay and WIBU files and re-installed them, rebooted, and now the WIBU server manager says “WibuKey Network Server is NOT running!”

3

AND if I unplug the dongle and put it into a different USB slot, Windows finds it and I get “Device driver was no successfully installed.”

4

This error code means that there is no license at all for V-Ray 2.0. It would be best to email us to vray@chaosgroup.com to clear this up with our support guys.

Best regards,
Vlado

5

That’s ok, you don’t need the WIBU network server at all.

Best regards,
Vlado