Live link does not work

When opening a scene that I already ran in the vantage, after a certain moment, it didn’t open anymore, the error log warns me of the following problem, is there a solution for that?

Thanks
Best Regards

You can disable any IES lights, as that’s what causes this crash.

We have this fixed as far as I know, but it hasn’t been released yet.
The bug is in V-Ray for 3ds Max, so you will have to update that once we release a fixed build.

Greetings,
Vladimir Nedev

This problem should be fixed in the latest V-Ray for 3dsMax update - V-Ray 5 for 3ds Max, update 1.2 .

Greetings,
Vladimir Nedev

Hi Vladimir, this is the same problem? Screenshot by Lightshot

No, it looks like a different one.
Is Vantage running, is it listening on the same port that’s setup in V-Ray for 3ds Max ?
These are some of the possible reasons for this issue - V-Ray for 3ds Max doesn’t see Vantage.

Greetings,
Vladimir Nedev

Hello Vladimir, I have problem livelink doesn’t work when I push resolve it seems like this

The resolve button just finds the IP address of the server. In this case, you have already specified it as an IP address.

Did you try the live link button from the Vantage toolbar ?
Can you explain what happens when you do ?
It should start Vantage and the live link in one go.

Greetings,
Vladimir Nedev

Thanks for the quick response
When I click the livelink, only the tree appears but when you send it opens the scene


Thanks for the quick response
When I click the livelink, only the tree appears but when you send it opens the scene

Can you check the port in the live link menu in Vantage (last menu entry : Listening on port xxxxx) ? Is it 20701 ?

Also, in your screenshots, Vantage is paused. It won’t automatically unpause when you make a live link connection as far as I remember.

Greetings,
Vladimir Nedev

yes listening 20701 and resume open but not wokring

Are you on V-Ray 5 ? The live link works only with V-Ray 5.

Have you tried starting the live link manually, i.e. not from the Vantage tool bar ?
You need to:
1. start Vantage.
2. in 3ds Max, switch the renderer to V-Ray GPU.
3. in 3ds Max, enable distributed rendering and enter the same info you showed in your sreen-shot. also disable “use local host”.
4. in 3ds Max, open the VFB and click the “Start interactive render” button - teapot with green arrow.

These are the steps that the “Initiate live link” button from the Vantage toolbar does internally.
It’s possible there is a bug in some specific case.

Greetings,
Vladimir Nedev

I did

I’m using 5.10 vray

there is this :error: Failed to receive sequence parameters

Very strange. The log messages you showed would appear when Vantage is not running or V-Ray for 3dsMax can’t connect to it.

I can’t remember when " Failed to receive sequence parameters" might appear.

Can you send me the scene or try with another scene ? Maybe (not very likely) their is something scene specific that causes this.

Greetings,
Vladimir Nedev

I’ve tried different scenes but it didn’t work, sent scene work correctly but livelink nothing

there is this :error: Failed to receive sequence parameters

Where do you get this message ?
I don’t think Vantage prints any errors related to the live link.
If you have a V-Ray Standalone render server running, it shouldn’t be using the same port as Vantage or V-Ray for 3ds Max might connect to it.

I am out of ideas what could be wrong.
You can send an e-mail to support.
If you are ok with it, I think they can provide you with remote assistance and figure out what’s the issue.

Greetings,
Vladimir Nedev

thank you for your answers I think, this problem is related to DR not Vantage. You should look for the solution v-ray distribution render.

I receive this is on vray log, I’ve 3dsmax 2020 and 2021 maybe using same port bot of them.