Look around bug

Hi there!

Everytime I try to look aroud by pressing the left button in my mouse it creates something similar to a selection box instead of moving the camera. Is this happening to anyone else?

Thanks!

Hi @luisadmdv , welcome to our Forum.

Right away please make sure that you are using our latest release of Enscape - Afterward please also try restarting Enscape and your machine entirely.

If that makes no difference kindly submit a dedicated support report as detailed here:

https://learn.enscape3d.com/blog/knowledgebase/using-the-feedback-button/

This way we also receive all the vital input we require like machine information, which CAD is used, which version of Enscape and so forth.

Generally, whenever you experience any technical issues with Enscape this is the ideal way (using the support button) to reach out for help.

Thank you in advance for your cooperation!