MAX crashes on reset or opening a new scene

Corona Corona for 3ds Max Issues
1

Hi everyone,
Just wanted to ask if anyone is having issues with Corona 6 and 3dsmax 2018 sometimes, it just crashes when i reset or open another scene.
usually happens more often if one of the viewport windows are Corona Interactive. I turn it off and then open or reset but crashes almost always.
Sometimes I have to switch the interactive vp back to top or left or any default viewport and then reset and it works.
Im running on a Ryzen 9 with asus geforce 2070 super rtx and 96gb ram. Running newest geforce drivers, thinking it might be vid card issue.
Tried the nvidia studio drivers too, same thing happens. I have Forest Pack installed, Arnold by default (although i don`t know why) and Vray next the latest version.
I have the other renderers because some archviz scenes use vray and I need it to convert them to corona.

Any help would be awesome

2

Any minidump would be awesome :smiley:

Good Luck

3

Please provide a minidump, and a sample scene if possible:
https://coronarenderer.freshdesk.com/support/solutions/articles/5000524006

4

Well i got this out of debugger that I ran, might help:

EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 0000000119930522
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000008
Parameter[1]: 0000000119930522
Attempt to execute non-executable address 0000000119930522

PROCESS_NAME: 3dsmax.exe

EXECUTE_ADDRESS: 119930522

FAILED_INSTRUCTION_ADDRESS:
+0
00000001`19930522 ?? :confused:

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

EXCEPTION_CODE_STR: c0000005

EXCEPTION_PARAMETER1: 0000000000000008

EXCEPTION_PARAMETER2: 0000000119930522

MISSING_CLR_SYMBOL: 0

IP_ON_HEAP: 0000000119930522

STACK_TEXT:
00000012676fa018 00007ff8e4df416a : 00000193a78131c0 00007ff8926e9e97 00000193a7813188 00007ff900000000 : 0x0000000119930522 00000012676fa020 00007ff8e4df5c5a : 00000194f4812af0 0000000000000006 0000019940c6c240 0000000000000000 : ParamBlk2!ClassDesc2::GetMParamDlg+0xa5ba 00000012676fa080 00007ff71bea5620 : 0000019940c6b9d8 0000000000000000 0000019940c6c240 0000000000000000 : ParamBlk2!ClassDesc2::GetMParamDlg+0xc0aa 00000012676fa0f0 00007ff71bea553d : 0000000000000000 00000012676fa2b0 0000000000000000 7fffffff80000000 : 3dsmax!MaxSDK::ApplicationServices::IApplication::Shutdown+0x61dc0 00000012676fa120 00007ff71bea6a41 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : 3dsmax!MaxSDK::ApplicationServices::IApplication::Shutdown+0x61cdd 00000012676fa150 00007ff71c13bccb : 0000000000071e7e 00007ff71c738ba0 0000000000071e7e 0000000000000000 : 3dsmax!MaxSDK::ApplicationServices::IApplication::Shutdown+0x631e1 00000012676fa180 00007ff71c340b49 : 0000000000071e7e 00007ff71bde0000 00000012676fa2b0 00007ff8cff614c0 : 3dsmax!Frustum::operator=+0x10204b 00000012676fa1b0 00007ff71be075c6 : 0000000000000000 00007ff71c738ba0 0000000000071e7e 0000000000019c45 : 3dsmax!XMLAnimTreeEntry::GetSubNum+0x4e99 00000012676faa90 00007ff71c088c68 : 00000193e41904f0 00000193a169f228 00000012676fb858 0000000000000000 : 3dsmax!VertexNormalsControl::VertexNormalsControl+0x45f6 00000012676fb6a0 00007ff71c088d0c : 0000000000000000 0000000073375684 0000000000000000 00007ff9028b7330 : 3dsmax!Frustum::operator=+0x4efe8 00000012676fb6e0 00007ff8ca910ebf : 00000193a0db0ca0 000000000000021e 00000012676fb7f1 000001939f29b260 : 3dsmax!Frustum::operator=+0x4f08c 00000012676fb750 00007ff8ca911a0b : 0000000000000111 0000000000000001 0000000000000111 0000000000000000 : qwindows+0x10ebf 00000012676fb840 00007ff902845c1d : 0000000000000000 00007ff9030a07cd 0000000000000001 0000000000000000 : qwindows+0x11a0b 00000012676fb8f0 00007ff9028458ee : 0000000000071e7e 00007ff8ca9119b0 0000000000071e7e 0000000000000111 : user32!UserCallWinProcCheckWow+0x2bd 00000012676fba80 00007ff86b93b325 : 0000000000000000 00000012676fbb00 0000000000019c45 0000000000000000 : user32!CallWindowProcW+0x8e 00000012676fbad0 00007ff902845c1d : 0000000000000001 00000193bd254b90 0000000000000000 0000000000000000 : vrender2018!isVRenderInitialized+0x1b05 00000012676fbb80 00007ff9028457ec : 0000000000000388 00007ff86b93aad0 0000000000071e7e 0000000080000000 : user32!UserCallWinProcCheckWow+0x2bd 00000012676fbd10 00007ff902851f83 : 0000000000000000 0000000000000000 0000000000019c45 000000969279b310 : user32!DispatchClientMessage+0x9c 00000012676fbd70 00007ff9030ffe34 : 0000000000000000 00000196846b65e0 000001939265da60 000001939279b310 : user32!_fnDWORD+0x33 00000012676fbdd0 00007ff900171184 : 000000001e8b7edb 00000196846b65e0 00007ff8c11cf206 0000000000000001 : ntdll!KiUserCallbackDispatcherContinue 00000012676fbe58 000000001e8b7edb : 00000196846b65e0 00007ff8c11cf206 0000000000000001 0000019600000000 : win32u!NtUserMessageCall+0x14 00000012676fbe60 00000196846b65e0 : 00007ff8c11cf206 0000000000000001 0000019600000000 0000000000000000 : 0x1e8b7edb 00000012676fbe68 00007ff8c11cf206 : 0000000000000001 0000019600000000 0000000000000000 00000000000002b1 : 0x00000196846b65e0
00000012676fbe70 00007ff8c11cf380 : 0000019a2821bfd8 0000000000000000 0000000000000000 0000000000000000 : MC3!CMLState::Create+0x1316
00000012676fbea0 00007ff9030a07cd : 00000012676fbf78 00000196846b65e0 000001939279b310 00000193bd472c40 : MC3!CMLWaypoint::Create+0xb0
00000012676fbed0 00007ff90309fba1 : 0000000000000000 000001939ea50000 0000000000000111 00007ff90284511b : ntdll!RtlpFreeHeapInternal+0x7bd
00000012676fbf80 00007ff9006814cb : 0000000000000000 00000000000002b1 0000019900000000 0000000000000000 : ntdll!RtlFreeHeap+0x51
00000012676fbfc0 00007ff86b93aacf : 0000000000000000 0000472100000000 0000000000019c45 0000000000000000 : ucrtbase!_free_base+0x1b
00000012676fbff0 0000000000000000 : 0000472100000000 0000000000019c45 0000000000000000 000001939265da60 : vrender2018!isVRenderInitialized+0x12af

SYMBOL_NAME: paramblk2!ClassDesc2::GetMParamDlg+a5ba

MODULE_NAME: ParamBlk2

IMAGE_NAME: ParamBlk2.dll

STACK_COMMAND: ~0s ; .ecxr ; kb

FAILURE_BUCKET_ID: SOFTWARE_NX_FAULT_c0000005_ParamBlk2.dll!ClassDesc2::GetMParamDlg

OSPLATFORM_TYPE: x64

OSNAME: Windows 8

IMAGE_VERSION: 20.0.0.966

FAILURE_ID_HASH: {f83bbcaf-98fc-7249-9db0-bba4c41b31c6}

Followup: MachineOwner

5

and it points to this:

0:000> lmvm ParamBlk2
Browse full module list
start end module name
00007ff8e4da0000 00007ff8e4ea8000 ParamBlk2 (export symbols) ParamBlk2.dll
Loaded symbol image file: ParamBlk2.dll
Mapped memory image file: G:\3DSMAX2018\3ds Max 2018\ParamBlk2.dll
Image path: G:\3DSMAX2018\3ds Max 2018\ParamBlk2.dll
Image name: ParamBlk2.dll
Browse all global symbols functions data
Timestamp: Tue Feb 28 03:29:52 2017 (58B4E0A0)
CheckSum: 0010A18F
ImageSize: 00108000
File version: 20.0.0.966
Product version: 20.0.0.966
File flags: 0 (Mask 3F)
File OS: 40004 NT Win32
File type: 1.0 App
File date: 00000000.00000000
Translations: 0409.04b0
Information from resource tables:
CompanyName: Autodesk, Inc.
ProductName: 3ds Max
InternalName: MAXScrpt
OriginalFilename: MAXScrpt.dlu
ProductVersion: 20.0.0.966
FileVersion: 20.0.0.966
FileDescription: Scripter utility (core plugin)
LegalCopyright: © 2016 Autodesk, Inc. All rights reserved.
Comments:

6

Nobody has a thought? Anyone come across the same thing? I can`t send scene, NDA bound sorry.

7

Can you send a minidump from the crash though?
As requested before, please see: https://coronarenderer.freshdesk.com/support/solutions/articles/5000524006