Migration to another Machine

Hello,

Our office is transitioning to remote work set-up, so we’ll get laptops instead of desktops. We’re not doing the work ourselves, but the tech company we’re partnering with. They’ll mirror our in-house server to the cloud and mirror our profiles in the individual machines to the new laptops.

We have Enscape installed on my machine only. So in terms of migrating the machine & the license, what do I and the IT technician need to know/do in Regard to Enscape?

I’m still using Enscape 3.5.6+202715, it it possible to stay with that version if they migrate it or do we have to install the most current version?

Best,

Hi @HKM87 - At this point I would reccomend simply reaching out to our dedicated support team for further assistance with any of your inquiries in regards to your migration: How do I contact Support? - News & FAQ - Enscape Community Forum

Given that they will always be best suited to assist (and I’ll be out of office soon) please kindly make use of either the support button or Help Center as detailed in the linked thread and we will receive your request and get back to you accordingly.

You can also just include a link to this thread (or copy paste what you’ve written here) in the support report (or Help Center) submission form to make things even easier.

Thank you in advance for your cooperation in this regard. You’ll receive a response back from us again via the created case soon thereafter.