My company license doesn't work

Hej Enscape,

2 days ago, we could not open the enscape because it said our license was invalid even though we know that it was not and entered the license key again several times but it was still the same.
Could you help us with this problem?

Our license info are:

Thanks and hope to hear from you soon.

@HaiThanhTran , welcome to our Forum.

You’ve likely seen the response from our support team already. In case you haven’t please make sure to check for our corresponding e-mail reply and get back to us accordingly whenever possible so that we can re-activate your license and subscription accordingly.

Thanks a lot in advance for your cooperation!