all the versions that i install results in the same thing, i dont know what to do
Hi @Scenarium and welcome to our Forum.
In the first instance, please ensure that your system meets our requirements detailed here. If so then you can simply forward a report for further troubleshooting by using the support button (in your Enscape ribbon) or help center itself: How do I contact Support? - News & FAQ - Enscape Community Forum
Ideally if possible you can use the support button in this case as doing so already transfers your machine information as a whole, alongside generated log files, which GPU drivers you are on and so forth. Still, should the support button not work for any reason you can instead just use the help center instead.
Thank you in advance for your cooperation.
Hi, thanks the reply.
I already checked the requirements and i have no problem with the specifications, and already use the support button, not only this i already open a request in the support chat but i cant get an answer, no one answers me
Hey @Scenarium ,
I hope you’ve received a response in the meantime! Please tell me if not and I can look into it!