My old computer was broken. I can't use the license on the new computer. How can I do?||​

My old computer was broken. I can’t remove the license. Then I can’t use the license on the new computer. How can I do? ||

Hi @Masa312 , welcome to our Forum.

In such a case you can always get in touch with our licensing team via the help center in order to have your license reset:

How do I contact Support? - News & FAQ - Enscape Community Forum

Since the e-mail used to log into this forum does not seem to be tied to your current license, please make sure to share your key or the e-mail used to purchase Enscape alongside as well.

Thank you in advance.