Need HELP! New CPU crashes when rendering

V-Ray V-Ray Common Public
1

Hi everyone.
I’ve recently bought a new P.C and each time I’m rendering; I’m getting i Blue Screen.
The guy from store i bought it from says it might be the mother board’s not having a “Above 4G decoding” in the BIOS settings.
really need some help on this one.
that’s the CPU specs:

Intel i7-7820X 8-Core 3.6 GHZ up to 4.3 GHz 11MB

Noctua NH-D15

Gigabyte X299 UD4 PRO

32GB (2x16GB) 3200MHz G.Skill Ripjaws V BLACK (F4-3200C14D-32GVK)
Gigabyte GeForce GTX1080 Windforce OC 8GB (GV-N1080WF3OC-8GD)

2X Samsung 500GB MZ-V6E5000BW (960EVO) M.2 PCIe3.0 x4 NVMe
(read up to 3500MB/s write up to 1800MB/s)

Corsair 600Q

Antec TP750C 80+ GOLD

Can anybody please recommend a MotherBoard in the X299 price and range and that works perfectly with the Vray For Sketchup?

thanks and have a nice one :slight_smile:

2

Apparently it’s a voltage issue - check the last posts by jstrob here - critical urgency deadline warning blue screen WHEA UNCORRECTABLE ERROR help please! - Issues - Chaos Forum

3

Thank you so much!. Ill be sure to send my tech guy this link. Hopefully it will be the end of this nighmare that’s been going on for 10 days already. Cheers!!!

4

Hi again. Well it seems my tech guy already did what you recommended and still it crashes.

5

As joconnell already pointed by sharing that forum thread, this is a hardware issue. V-Ray may crash itself or its host app, but does not cause blue screen.
Perhaps this article might help you: WHEA_UNCORRECTABLE_ERROR on Gigabyte x299 and Skylake-X [SOLVED] | Puget Systems
For further assistance, please contact your hardware manufacturer.

Kind regards,
Peter

6

Thanks peter! Have a nice one :slight_smile: