No licenses available

Licensing General
1

I have a V-Ray license for Sketchup available.
In my account I can see that it is not in use but it says “you have no license servers activated” and “no licenses available”.
I can’t activate the license in any way

Help me, please.

Thank you

2

Could you please open a ticket in our system, and please include the exact e-mail tied to your purchase of V-Ray, and a screenshot of the web page 127.0.0.1:30304

Thank you.