Not being able to satrt Enscape with Revit

Enscape Requests, Issues, Discussions Enscape :: Issues
1

Hello

Just bought a new computer with latest hardware and Enscape won’t start.

  • CPU: AMD Ryzen 9 9950X

  • GPU: NVIDIA GeForce RTX 5090

  • RAM: 64 GB

Software:

  • Enscape 4.4.0.452

  • Autodesk Revit 2024.3

  • NVIDIA GPU Driver 572.83

  • Windows 11 Pro, 24H2, 26100.3476

Latest display drivers installed.

Cheers,

Totti

enscape-4-4-error.png
enscape-4-4-error.png1666×1171 233 KB

Enscape.RendererHost_2025-03-19_14-31-36_8376.log (8.11 KB)
EnscapeRevitPlugin_2025-03-19_14-31-33_15700.log (4.29 KB)

2

Hi @Totti , in such a case please simply forward this behavior/issue to our dedicated support team as detailed here. This way we’ll be able to troubleshoot the exact cause behind this as quickly as possible. Thanks a lot in advance as well for your cooperation.

3

FWIW, I’ve fixed this issue several times in our office by repairing or reinstalling the MS Visual C++ 2015-2022 Redist (64) that you can find in your installed apps list.