Payment failed

[Daniela_Fombona]

I have around 3 months trying to pay my student license with my credit card that used to pay the last time and it was on 2023. But today I didn’t pay it. I don’t know why, because I have the money necessary for this.

[Demian_Gutberlet]

Hi @Daniela_Fombona , thanks a lot for reaching out to our support team as well - One of my colleagues (Kelsey) is currently awaiting a further reply from you via e-mail.

Please simply reach back out to us this way via e-mail too and we can assist you further thereafter.