# Phoenix 2.2 license problems

**URL:** <https://forums.chaos.com/t/phoenix-2-2-license-problems/49730>\
**Category:** Issues\
**Created:** [May 9, 2014, 2:03pm UTC](https://forums.chaos.com/t/phoenix-2-2-license-problems/49730 "2014-05-09T14:03:22Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![INDUSTRIAL\_TRAINING](https://avatars.discourse-cdn.com/v4/letter/i/439d5e/32.png) [@INDUSTRIAL\_TRAINING](https://forums.chaos.com/u/INDUSTRIAL_TRAINING)\
**Post date:** [May 9, 2014, 2:03pm UTC](https://forums.chaos.com/t/phoenix-2-2-license-problems/49730/1 "2014-05-09T14:03:22Z")

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After I installed the newest phoenix service pack for max 2014 I get a message saying that phoenix could not obtain a license, which I’m trying to read over a network. I’ve gone back several times and uninstalled and reinstalled the update making sure that the check box for the remote server for license is checked, but that doesn’t. Neither did uninstalling all older versions of phoenix and there updates.

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**Author:** ![Ivaylo\_Katev](https://dub1.discourse-cdn.com/chaosprd/user_avatar/forums.chaos.com/ivaylo_katev/32/3695_2.png) [@Ivaylo\_Katev](https://forums.chaos.com/u/Ivaylo_Katev)\
**Post date:** [May 9, 2014, 2:22pm UTC](https://forums.chaos.com/t/phoenix-2-2-license-problems/49730/2 "2014-05-09T14:22:27Z")

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you are using vray 2.4 i guess, you have to replace the license server with those of phoenix, because it is newer