Plant Assets Placed After Saving Disappear

Enscape Requests, Issues, Discussions Enscape :: Issues
1

I’ve been working in ArchiCAD, I have the embedded library reserved, place plants, apply changes and then send & release in ArchiCad.

All plant assets placed goto the same layer in ARchiCAD so this is not a view/ layer issue.

Some plants, randomly, not all the same plants, different ones will not appear, like I never placed them after saving and reloading a view.

I am so frustrated and keep having to re-do work. It doesn’t happen all the time, like every 2 days.

Is this a known glitch?

2

@jnette , I’m sorry to hear about that of course.

Can you right away just simply and briefly submit a feedback report including log files as detailed here:

https://learn.enscape3d.com/blog/knowledgebase/using-the-feedback-button-win-archicad/

Also, feel free to just copy what you shared here in the feedback submission form for context.

This should allow for further troubleshooting right away. Feel free to also let me know once you’ve submitted it.

Thanks a lot in advance.