Please fix the cosmos browser issue

This issue has been a plague for quite some time and I really would like the software to just simply work.
I worked on a project months ago, and cosmos was okay. Now I try to work again yesterday and spent all day trying to get the browser to work. I cannot render my scene anymore because the faulty cosmos browser fails.
This is windows 11 pr and max2024, current V-Ray.

Regards.

My boss: What’s wrong with it?
Me: I don’t know, some days the software works and sometimes it does not.

I have the same issue - I assumed it was my local network blocking it “check proxy and the firewall”

Looking through threads here, it’s an ongoing problem for many users.
I remember when it used to work almost reliably. Now… :- (

Yeah, it happens to be as well.

Just for info, I don’t experience these issues and I am still using Win 10, so maybe it’s a Win 11 thing, unless ofc other Win 10 peeps suffer.

Hello,

Can you please send me the Cosmos log file in a private message?

C:\Program Files\Common Files\Chaos\Cosmos\cb.log

​​​​Can you please try to install the latest Cosmos Browser version from this link - Download | My Chaos

Best regards,
Ivan

Hey there,

We’re sorry to read that you experience issues with the Cosmos Browser.

In addition to the log that my colleague asked for, can you please send us all installer_debug*.log files located in C:\Windows\TEMP ?

I have exactly the same problem. Sometimes it works, sometimes it doesn’t.

I’m running Windows 11.

Hello,

As we already posted – we cannot help you without the logs. Send them either to Ivan or me in a Private Message (rename the .log files to .txt before attaching them to the messages, otherwise the forum won’t allow you to upload the files).

I installed the new browser. Not able to send the log file, even after changing the extension to “txt” still get window saying upload failed.
I’ll open max soon and try it again…

Well, great news, for now it is working again.
Maybe the new version was the “fix”
Thanks for the help!

Great news! But, we still need the log, so that we understand what exactly happened and to provide a fix.

If you still can’t upload your log here in the forums, can you please upload it somewhere else, and send us the link in a private message?

Now why are all the materials empty??

Thank you

Odd, now the materials are not empty. (60 seconds ago, mats were empty and now they’re full, not sure why, oh well…