# Project download not working

**URL:** <https://forums.chaos.com/t/project-download-not-working/120941>\
**Category:** Issues\
**Created:** [December 10, 2024, 9:18pm UTC](https://forums.chaos.com/t/project-download-not-working/120941 "2024-12-10T21:18:40Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![damon\_drescher](https://avatars.discourse-cdn.com/v4/letter/d/898d66/32.png) [@damon\_drescher](https://forums.chaos.com/u/damon_drescher)\
**Post date:** [December 10, 2024, 9:18pm UTC](https://forums.chaos.com/t/project-download-not-working/120941/1 "2024-12-10T21:18:40Z")

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When I try to download a completed project, not individual job. The download never happens. Terminal comes up and shows a % sign and it doesn’t progress. Have newest version of chaos cloud and new vray update. Was working before update. Any help?

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**Author:** ![vasil\_garbev](https://dub1.discourse-cdn.com/chaosprd/user_avatar/forums.chaos.com/vasil_garbev/32/29306_2.png) [@vasil\_garbev](https://forums.chaos.com/u/vasil_garbev)\
**Post date:** [December 19, 2024, 2:53pm UTC](https://forums.chaos.com/t/project-download-not-working/120941/2 "2024-12-19T14:53:21Z")

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Hey @damon_drescher ! Please post this under this Forum Thread so that the relevant people can assist you! [Cloud Rendering :: Issues - Chaos Forum](https://forums.chaos.com/forum/chaos-cloud/chaos-cloud-issues)

Best Regards

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**Author:** ![tsvetomira.girginova](https://dub1.discourse-cdn.com/chaosprd/user_avatar/forums.chaos.com/tsvetomira.girginova/32/271331_2.png) [@tsvetomira.girginova](https://forums.chaos.com/u/tsvetomira.girginova)\
**Post date:** [December 19, 2024, 3:17pm UTC](https://forums.chaos.com/t/project-download-not-working/120941/3 "2024-12-19T15:17:02Z")

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Dear @damon_drescher ​, hello.

Don’t worry, I will now move this forum thread to the right section.

I found your account, but please define which one is the problematic job - share with us the **jobID** _(seen in the browser address bar after opening the job in Chaos Cloud portal)_.  
In addition, please take a look at the different options to download the render result from Chaos Cloud (to Google Drive, One Drive, via Command line…), explained here: [https://docs.chaos.com/display/VCLOUD/Save+and+Download+Options](https://docs.chaos.com/display/VCLOUD/Save+and+Download+Options)

Best regards,  
TS