Purchase Problem / and i can't go to store.chaosgroup.com

Licensing General
1

i have a problem with purchasing your product , and i try any way to buy your product until now i cant even reach to your page (store.chaosgroup.com) and it ask many question about certification , but i don’t know how to buys your product . could you help me ?

but first i can go though it very well but when i fill in my visa card infor and address other requirement is don’t then i clicked to confirm purchase and it show me notification ( error something else )
and i tried many many time and it still the same problem until now i can’t go through Store.Chaosgroup.com :frowning:

i have many problem whit my Master Card so i use my wife Visa Card Instead and it still not working.

Pls Help Me for this Case , I have necessary to buy your product

Thank You Before Hands :slight_smile:

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2

Hello Vong,

Thank you for reaching out and for bringing the issue to our attention! I’m talking with our dev team about investigating this problem more now. I noticed that you successfully purchased V-Ray yesterday.
Should you have any further queries do not hesitate to contact us at sales@chaosgroup.com

Best Regards,