Hi All, We are experiencing a red line when rendering from sketchup with Enscape. This seems to occur with skybox and regular enscape sky. Has anyone else experienced this? Please see attached images.
Thanks, Tristan
@tristanpeirce , thanks for this report.
First off, you can kindly ensure that your Graphics Card drivers are fully up to date - Do you experience this only in this project, or even in an empty or different scene?
Does it make a difference if you reset your Visual Settings?
In any case, you can also send us a Feedback Report which never hurts receiving since often the log files themselves provide more info about most problems. Kindly let me know once you’ve submitted it and followed the above.
Hi Demian,
Thanks for the response.
I have updated the graphics card driver, reset the visual settings and the red line is still appearing (see red line 03 png). I am also using current enscape version 3.2.
Attachment ‘Red Line 04’ is a small portion of this project I copied into another sketchup drawing and changed all materials (including water type) and still experience this red line.
Thanks, Tristan
@tristanpeirce , can you just briefly upload a small portion of the scene via wetransfer.com and send me a link to acquire the project file through a DM, please? Also, as mentioned, it would be great to receive a Feedback Report from your machine as well. Plus, can you send me a screenshot of the material settings of your water?