Render loading window freeze

Hi everyone I recently installed windows 11 and Escape no longer works… the Enscape rendering window freezes halfway through loading the rendering and then nothing happens! Do you have any suggestions please Thanks. I updated the drivers for the geforce rtx 3080 laptop video card

Hey @Kiare - can you please send us a support ticket, so we can check exactly what’s going on? Thank you in advance!
Here’s how you can do so: https://learn.enscape3d.com/blog/knowledgebase/using-the-feedback-button-win-sketchup/

Hi Kaj, I have already sent the support ticket.

Sometimes when rendering, I get a 0% and it just hangs. I have to cancel, restart Enscape and it renders. Not sure if its related but it seems like there is some kind of loading / exporting issue here.

Thank you I am in contact with technical support they are looking for a solution.