Rendering Out Put Issue

Dear All,

Can I check with you on the scenario below:

User A – renders using Enscape for a translucent effect but it shows transparent effect

User A takes the same file to User B

User B is able to render and show the translucent effect

The GPU used is the same, what seems to be the issue here?

Thank you.

Hey @Henny_Tun ,

Can I get some background info on this?

What design software do you use Enscape with? And how did you share the material? As native project in the software or exported as .matpkg file?

Also, did both users use the same Enscape version? If so, which one?

There are two ways in Enscape to achieve a translucency effect, either by using the Polystyrol rendering style - but this would make everything appear white as well -, or by using the Foliage material type:

This material type however only appears translucent on single face objects. Like a plane. If they have any depth to them, like a cube, they’ll not show up translucent.

Is it possible User B used the same material but on different geometry?