Rendering will crash , Dragging files into the window will crash

V-Ray V-Ray for SketchUp Issues
1

Hello
When using SKETCHUP
Sometimes rendering will crash directly
Or it crashes when you place another file
Then reopen the file
The texture of the shader is not displayed properly
Attach detailed information when MAC crashes

Have been troubled for a long time
No way to use SKETCHUP for 2020, 2019, 2018
Because it crashes as soon as I use it
Only use 2017
Please help
This article is translated using GOOGLE
Anything wrong with grammar
Apologized for any inconvenience we caused
thank you
Process.docx (52.9 KB)

2

Hello,

Thank you for your post!
Does this happen with a specific file or any?
What is the full V-Ray version installed on your machine? You can check this under Extensions > V-Ray > Help > About.

About_VRay.jpg
About_VRay.jpg1010×762 255 KB

Is the issue reproducible when V-Ray is disabled from the Extensions Manager (Window > Extensions Manager)?
Could you please record a video to better illustrate what is happening on your side?