Hey, Dear moderators,
May I ask you to renew my trial for one more session please?
I still try to figure it out how it works, once I understand it. I’d like to buy the License.
My machine fingerprint : CEwVbwaVy2+u07WsUExxWWNIddkT1rlzvxr2q+OP5vA=
Thank you.
Hi @rfaenscape123 , thanks for your inquiry and welcome to our Forum.
We do not process trial renewals via the Forum anymore, but you can just briefly reach out to our support team (as detailed here) and ask for a reset - Usually there is no problem in granting you another 14 days to fully test Enscape then. 
Thanks for your understanding and cooperation here!
I did few hours ago, but no one answered it yet. #270966 ID of the submit. Thanks for answering.
Now, my submit deleted. I got no answers or renewal etc. I dm’ed also 2 moderators and none of them answered. It should be easy to solve it from the begining but It doesn’t It seems ?
@rfaenscape123 , it can usually take a day or so until you receive a reply back from our support team - I am not sure what you refer to with “my submit deleted” but are you referring to the case you have submitted via our Help Center?
I’ve made an exception this time and have reset your trial time. In the future when you submit a request please kindly be aware that it may take that mentioned day or so until we reach back out.
Let me know in case anything else may come up here.
Thanks,
Yes, I am. I couldn’t find the recent submit that I sent it.Anyways, Thanks for helping.
Glad to assist. In case you experience any problems with submitting future (help center) requests let me know of course and we’ll look into this further! For now, feel free to notify me as well in case any questions come up during your added trial phase.