Request to Reset Computer License Activation

Enscape Requests, Issues, Discussions Enscape :: Issues
1

Hello Enscape Team,

I hope you’re doing well.

I would like to kindly request a license reset for Enscape on my current computer. I recently changed my hardware or reinstalled the system, and now I’m getting a message that this machine is already registered.

It seems that my current device is being recognized as previously activated, and I’m unable to proceed with license activation or start a trial.

Here is my machine fingerprint for reference:

o4hskhOH14FvaCiK3EzZhzlWbQdNcl5ycoN4aM5OUqw=

]

If you need any additional information or verification, I’d be happy to provide it.

Thank you very much for your help and support!

Best regards,

YYY

2

Hi @safsdfasdf , and welcome to our Forum.

When it comes to any topics regarding your license (especially in this case) please kindly reach out to the dedicated licensing support team as detailed here. You’ll then be assisted further from there, and thanks a lot in advance for your cooperation.