Hello,
We are getting an error when loading a specific model into Enscape. “Specified argument was out of the range of valid values: Parameter Name: material.” Any idea how to fix this? We have updated Enscape and graphics driver for the NVidia card on our MSI laptops.
Please in such a case ideally send in a report to our support team so that we’ll receive your overall machine information and especially the generated log files (submitted by default):
https://learn.enscape3d.com/blog/knowledgebase/using-the-feedback-button/
After we’ve analysed the cause behind this further you’ll also receive a dedicated reply or solution right away.
Feel free to also let me know once sent and thank you in advance.
Yep - Thank you!
i sent the information using the recommended route.
but being an enterprise setup, not sure if the contact will be via the admin team or if i will have visibility.
below is the wetransfer link containing the errant revit model and the enscape error i see when i try running enscape :
https://we.tl/t-FYmjbi5wJQ