RTX / CUDA Cloud rendering not finding any machines

Hello, I have sent multiple files to cloud render with RTX and CUDA and non of them are finding any machines. I have had some sitting for an hour and still nothing. When I send to the cloud through CPU they find a machine right away. I haven’t had this problem before. Has anyone had this issue?

Hi, thanks for posting. We will look into the issue and get back to you. If you have any lost credits due to this situation please send us your job ID so we can restore them.