Sketchup crashing with V-Ray 6.1 when rendergin

Dear all,
I just figured out a problem with my scenes: Since I installed the update of V-Ray, my heavy scenes produced crashes of Sketchup when I tried to render the scene. No error message, just a complete crahs of Sketchup while compiling the scene geometry. Before the update, it all worked well. By trial and error, I figured out that that was caused by some ChaosCosmos decals I used. When deleting the decals, all worked well. This message is just ment for other users who don’t wont to sepnd hours of trial and error to figure out which element caused the crash. I use Sketchup 2021 (!) and Vray 6.1

Best,
Marcus

Thank you @marcus_friese for sharing your experience and observations.

It would be best if we could test the scene with Decals where the crash is reproducible. If you have such a version of the scene or can recreate the issue please open a ticket using this submit request form and upload the archived scene in the ticket. Please make sure to archive it with the Pack Project tool (Extensions > V-Ray > Pack Project tool).

If you are not able to provide the scene please share if you can recall which Decals you had in your scene and on what kind of objects they were projected onto?

Apart from that please share:

  • Your computer specifications and OS;
  • What render engine are you using: CPU, CUDA or RTX?

Thank you in advance.

It’s definitely the DECALS
I have the same issue, after upgrading to 6.1, sketchup 2019. There’s no way to complete a render of a scene with DECAL.
The process sometimes seems to stuck on “compiling geometry” freezing the app, some times during “compiling geometry” it crashes.
I’ve tried everything without success, now deleting all the decals it works perfectly (without decals :confused: )

PS: DECALS created by me, not Chaos Cosmos. Win11, engine CPU (tried also RTX)

Hello @alessandro_maggiore , welcome to the Chaos Forums and thank you for your post!

If you have a scene with Decals please send it to us to investigate. To do so please follow the instructions in my previous post.

Also did it crash on RTX as well?

It would be best if we could test the scene with Decals where the crash is reproducible. If you have such a version of the scene or can recreate the issue please open a ticket using this submit request form and upload the archived scene in the ticket. Please make sure to archive it with the Pack Project tool (Extensions > V-Ray > Pack Project tool).​

Yes, all the time.
I’ve already opened a ticket providing the file scene.
thank you

With vray 6.10 and the Decal feature, vray and sketchup crash often. It happens in all modes, cpu, cuda, rtx, especially in cpu mode. I have a 3070 rtx and an amd Ryzen 7 1700x cpu and Sketchup 2022. The drivers are up to date and the OS is Windows 11. I attach the files. If I remove the Decals it works perfectly. If I disable the Displacement function, it works fine even with Decals and in CPU mode. Anyway, congrats on your fantastic development and support work.

Thank you very much @alexpacio2015 for posting and for sending us your scene via ticket!
Investigation will take some time but we will post more details as soon as possible.

Although I haven’t had a chance to provide a file myself, my problem redners since going to 6.1 as detailed in my thread also have Decals. I made some white lines and zebra crossing decals for road markings so could well be thouse causing a problem too. How do i go about submitting a scene? I will create a brand new drawing and copy in everything except the decals to ensure no trace of them comes over and retest it.

It is 100% the DECALS causing the problems. Just deleted them all and rerun the render and it’s preprocessed in a couple of seconds and is rendering liek a missle again using RTX on a 4090.

Hello everyone,
Thanks to @alexpacio2015 and @alessandro_maggiore for sharing their scenes. We were able to thoroughly test the Decals issue and log it internally for developers to look further into it. I will make sure to post here once there are some updates on this matter.

For now a workaround that works in every case is to globally disable Displacement in the Switches settings: example. Instead of Displacement you can set a higher amount of Bump in the material settings if needed.

Also, thank you @jason_cafferty for letting us know that your issue is also connected to Decals. Instead of deleting them (which also works of course) you can disable Displacement as I have shared before. ​

Actually, Displacement has ALWAYS been off in ther models affected so that isn’t true at all.

“Instead of deleting them (which also works of course) you can disable Displacement as I have shared before”

This is nonsense, the decals have to be removed from the file for the problem to go away. Even turning their layer off to hide them causes the system to get stuck compiling geometry then crash to a Bug Splat when you have to kill the program to get out of it.

the decals have to be removed form the file for the problem to go away. even turning their layer off to hide them causes the system t o get stuck compiling geometr
@jason_cafferty could you please share this scene with us to test?​

Hi Natalia Gruslova

Is vray gpu 6 update 1 ready for use??

I dont use decals, so i hope dont see any kind of bug and work as it should be.

Right now my proyect is working fine with sketchup, skatter 2 and vray 5.1 and i want to upgrade and begin use the compressed texture mode with vray gpu 6.1

Is the software ready??, im not going to find another issues??

Thanks

Why with this new versión takes so much time to open even small scenes??..Initializing vray: loading model takes forever!!!

I would like to have an open session with someone from chaos group to see what is going on.

Vray 6 update 1 with sketchup pro 21

Thanks

I want to upgrade to vray 6 this week and i need help.

Hello @luisgamino2 ,
Please be ensured that any build that is released is ready to use and to work with. Of course when developing software and introducing new features there is always a risk of introducing issues as well. But with help from our customers our team works on solving any issues as soon as possible and we always try to assist and provide a workaround if there is such.
Regarding your issue with migrating older scenes we can indeed arrange a TeamViewer session which will allow us to check your system and described problem directly on your machine. In order to receive TeamViewer instructions please open a ticket using this submit request form. ​

Is displacement working OK with vray 6.1?

I read that to avoid issues you have to turn off displacement in the main settings.

Should i use that to avoid issues with vray gpu 6.1 even if i dont use decals?

I always use displacement

Thanks

@luisgamino2 disabling Displacement globally is a possible workaround that can be used while the issue with Decals is being fixed. It is only needed if you have encountered a crash or errors with Decals in specific scenes, in other cases you do not need to disable it.

Hi Natalia. Grusdova

Im trying to work with vray 6.1 with sketchup 2021 and vray is so unstable.

I can not open even small scenes.

Please can we arrange a live session with you because i can not use vray 6.1

When i open a new file vray becomes crazy, sometimes open the asset editor, sometimes become unresponse.

First time in my life with vray that i suffer too much just to open even a small scene.

Right now i dont have issues with skkater from lindale and this scenes open and render perfectly fine both production render and interactive render with vray 5.1

I live in México

Again with vray 6 im suffering it only stress me

It does not work even for small scenes, new files, big scenes

Something has to he done is so unstable this vray version

Thanks

Also i waited more than 5 hours to open a scene and it could not open.

Why???

initializing vray scene: loading model takes for ever

Upgrading vray components takes for ever.

Im only suffering here.

I dont want to stress me more…This seems a vray serius issue because with vray 5.1 in sketchup 2021 renders everything fine, i never suffer with vray 5.1

But with vray 6.1 this is totally different.