Hi
My Corona License stopped working yesterday evening.
I can not find a reason, for it.
I have submitted a ticket but I have heard nothing back yet.
I have a deadline , as always , and this is not helping.
I know everybody is busy, but can anybody through some light on the reason?
Thank you
Regards
Philip
Amin…Can someone get on to me about this please.
I have a deadline I have to hit.
I would appreciate help, please.
Hi, sorry for the delay. We do our best to respond within 24 hours, and I can see your original ticket was sent 17 hours ago.
I do not see any problems in our payment / licensing logs for the email address you are using here on the forum.
I can however see some activation attempts with an incorrect password. Please make sure that you are using the correct password, or even better, reset your password and try again:
https://corona-renderer.com/customer-zone/password-reset
Please respond here or in the support ticket if further help is needed.
(to self: ticket 190157)
Thank you , is it the same password as the forum , or a different one?
(continuing via the support ticket)
Solved.
Thank you for helping solve this issue.
Up and running again.
Don’t know why it happened though.
I will have to check the Windows update and Bios, or not up dating with out permission.
That’s the only reason I can see it happening.
Memory update or Bios.
But thank you