SOLVED: Need help with installation Win 7 x64 and Alpha 7.2

Corona Corona for 3ds Max Help Required
1

Hi,

I´ve just prepared a new PC with Intel i7-5820K cpu and Windows 7 Ultimate x64.

The problem is that I get error messages on every max (2012, 2013, 2014, 2015) when starting up Max, that
Corona was not installed properly. I´ve read the forum hints and saw that Windows updates need to be done,
but all of these updates have been installed and yet, the problem persists. I really don´t know what to do now.

Any idea ?

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2

After installing the Windows updates, did you try restarting your PC and checking if there are new Windows updates available?

3

Yes, I´ve restarted several times. The only “updates” that I did not install are 32 language packs. All other updates, also optional updates, have been installed.

4

Just tested with the daily build from today and it´s still the same problem. Something must be missing, but what ? …

5

Have you tried using the uninstaller and then installing Corona again? https://coronarenderer.freshdesk.com/support/solutions/articles/5000534885

6

Thanks, I´ve tried with the uninstaller now, and re-installed 7.2 Alpha, but still the same error message.

7

Ok, finally made it work. With the help of Maru, I´ve downloaded and installed a redistributable from Microsoft which seems to have triggered another update for Windows, the Windows 7 Service Pack 1. After installing the Service Pack 1, it works. So to all Win 7 users, it looks like the SP1 is required for Corona to work.

Thanks, running smoothly now :smiley: