Teleport into the Ceiling

Enscape General
1

Hi All,

I’m running the latest version of Enscape out of Revit. I’m using the HTC Vive (not the pro setup) with the wireless adapter. I’m having a quirky issue where, on occasion, I teleport into the ceiling or roof of my building. Sometimes it’s when I teleport through a door, sometimes if I teleport close to a chair. It doesn’t seem to matter if I’m in Walkmode or Flymode. It only happens when I teleport. Any thoughts? Is this a hardware issue? I know there are some issues with the Pro setup using wireless, but the non-pro version as well? Thanks All!

John

2

In the very first instance, please make sure that you’re using our latest release of Enscape. In case this doesn’t help with this behavior, is there any chance you’re experiencing lagging while being in VR? Does reducing the Rendering Quality (for testing purposes) to Draft help with reducing the occasions in which you teleport into the ceiling etc?

If not, maybe you could send us the project for troubleshooting purposes?

Thank you in advance!