The material is not displayed correctly in the V-Ray Asset Browser.I restarted my PC, re-run mtllib.exe and reinstalled it, but no improvement. Please help me.
Hi yuri_fukuda,
Make sure that 3ds Max knows where to look for the library assets. In Customize > Configure Project Paths > External Files add the V-Ray Material Library folder. Moreover, the path to the directory should contain only Latin symbols.
I am having the same issue. I tried what you suggested @nikoleta.garkova and it did not work. I am using 3D Studio Max 2022 and the latest update of V-Ray for it. I’ve tried a bunch of different things. What else could it be?
You can try navigating yourself to C:\Users\<USERNAME>\Documents\V-Ray Material Library, find the id.txt file and delete it. After that, start the V-Ray Material Library Downloader from the Windows menu > V-Ray 5 for 3ds max 2022
If that doesn’t work, try making a folder somewhere on a local drive (i.e., D:/), download the library there and add the path in 3ds max Customize > Configure Project Paths > External Files.
Thanks @nikoleta.garkova for the response. I had already tried what you suggested from finding other threads online with people having the same issue as mine. I’m still getting the error. I’ve tried uninstalling and reinstalling V-Ray and the V-Ray library but still get the same issue. Is there anything else you would suggest? I have Corona installed as well and there are no issues with the material previews for that.
Would it be possible to get in touch via our contact form so we can schedule a remote session and try to resolve this on the spot? Make sure to mention this thread in the email, thanks!
This issue occurs when user have OneDrive backup enabled.
In the environment using OneDrive, the document folder will be “%username%\OneDrive\Documents”, and V-Ray Material Libraly will be saved in the document folder in OneDrive.
And 3ds Max’s V-Ray Material Libraly browser cannot display thumbnails in One Dirive.
The solution is to remove “OneDrive” from the Download Path entry in “\HKEY_CURRENT_USER\Software\Chaos Group\V-Ray Material Library” in the Registry Editor. (Move the library to this path and add the path in 3ds max Customize > Configure Project Paths > External Files. )
I wish The V-Ray Material Libraly browser must support “%username%\OneDrive\Documents”.
Thank you @flat and @nikoleta.garkova . I will get in touch via the contact form. @flat I had searched online and seen similar explanations for why this issue might be happening. The folder is actually not in my OneDrive but on the actual computer. I have also tried installing it (as per Nikoleta’s suggestion) directly on my desktop and the issue persists. I am at a loss for why this is happening.