# The rendering result with RebusFarm does not open

**URL:** <https://forums.chaos.com/t/the-rendering-result-with-rebusfarm-does-not-open/141635>\
**Category:** Help Required\
**Created:** [September 4, 2018, 7:54am UTC](https://forums.chaos.com/t/the-rendering-result-with-rebusfarm-does-not-open/141635 "2018-09-04T07:54:02Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![idiscodancer](https://avatars.discourse-cdn.com/v4/letter/i/5e9695/32.png) [@idiscodancer](https://forums.chaos.com/u/idiscodancer)\
**Post date:** [September 4, 2018, 7:54am UTC](https://forums.chaos.com/t/the-rendering-result-with-rebusfarm-does-not-open/141635/1 "2018-09-04T07:54:02Z")

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Hello! I have Corona 1.7.4, I’m sending to a miscalculation for RebusFarm, but when I open the result, Corona Image Editor gives an error “Error reading pixel data from image file (path) Unexpected data block coordinate” And so with absolutely all tasks. Only files from the history pass folder are opened. Tech support can not help anything, then they write that the problem is in the file name, it just goes away from the answer. How to solve this problem?

 ![Скриншот 2018-09-04 10_36_52.png](https://europe1.discourse-cdn.com/chaosprd/original/3X/b/f/bfa272c43fa951a3122db77b091c255d1b00b6c9.png)

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**Author:** ![maru](https://dub1.discourse-cdn.com/chaosprd/user_avatar/forums.chaos.com/maru/32/15975_2.png) [@maru](https://forums.chaos.com/u/maru)\
**Post date:** [September 4, 2018, 2:27pm UTC](https://forums.chaos.com/t/the-rendering-result-with-rebusfarm-does-not-open/141635/2 "2018-09-04T14:27:46Z")

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We have received some similar reports, but we were never able to reproduce this. Everything that we tried submitting to Rebus just works fine, can be opened in CIE, can be denoised, etc.  
Could you please contact us here [https://coronarenderer.freshdesk.com/support/tickets/new](https://coronarenderer.freshdesk.com/support/tickets/new) and send us any additional data you can provide? (most importantly the problematic scene - you can upload it here: [Chaos](https://corona-renderer.com/upload) )

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**Author:** ![sylphx](https://avatars.discourse-cdn.com/v4/letter/s/91b2a8/32.png) [@sylphx](https://forums.chaos.com/u/sylphx)\
**Post date:** [September 7, 2018, 3:47pm UTC](https://forums.chaos.com/t/the-rendering-result-with-rebusfarm-does-not-open/141635/3 "2018-09-07T15:47:20Z")

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are you sure it’s finished downloading? Try downloading it again separately through the control console on the website

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**Author:** ![agentdark45](https://avatars.discourse-cdn.com/v4/letter/a/f14d63/32.png) [@agentdark45](https://forums.chaos.com/u/agentdark45)\
**Post date:** [September 7, 2018, 7:32pm UTC](https://forums.chaos.com/t/the-rendering-result-with-rebusfarm-does-not-open/141635/4 "2018-09-07T19:32:00Z")

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I had a similar issue today with rebus, but this was with opening individual lightmix cxr’s (block error as in the OP).

The larger issue was that the main CXR did not allow me to edit the lightmix in CIE, I just got a “Lightmix unavailable” message on the lightmix tab.

Here’s the kicker though - if I take the Rebus CXR and resume from it from within max it works fine and allows me to use the lightmix functionality again from within the VFB.

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**Author:** ![Kristof\_Van\_den\_Berghe](https://avatars.discourse-cdn.com/v4/letter/k/ac8455/32.png) [@Kristof\_Van\_den\_Berghe](https://forums.chaos.com/u/Kristof_Van_den_Berghe)\
**Post date:** [September 8, 2018, 5:49pm UTC](https://forums.chaos.com/t/the-rendering-result-with-rebusfarm-does-not-open/141635/5 "2018-09-08T17:49:23Z")

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Hi,

I have the same issue \> “main CXR did not allow me to edit the lightmix in CIE, I just got a “Lightmix unavailable” message on the lightmix tab”

Good to now that if i resume within max it will work \> lifesaver \> thx!

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**Author:** ![michal\_wirth](https://dub1.discourse-cdn.com/chaosprd/user_avatar/forums.chaos.com/michal_wirth/32/40989_2.png) [@michal\_wirth](https://forums.chaos.com/u/michal_wirth)\
**Post date:** [September 10, 2018, 6:21am UTC](https://forums.chaos.com/t/the-rendering-result-with-rebusfarm-does-not-open/141635/6 "2018-09-10T06:21:02Z")

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Hi, do you use v2/daily CIE? There were some changes in CIE before v2 so maybe newer CIE version will help.

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**Author:** ![loredano64](https://avatars.discourse-cdn.com/v4/letter/l/73ab20/32.png) [@loredano64](https://forums.chaos.com/u/loredano64)\
**Post date:** [January 5, 2019, 3:22pm UTC](https://forums.chaos.com/t/the-rendering-result-with-rebusfarm-does-not-open/141635/7 "2019-01-05T15:22:57Z")

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Hi all,  
someone know if rebusfarm supports corona 3?

thank you

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**Author:** ![tom\_grimes](https://dub1.discourse-cdn.com/chaosprd/user_avatar/forums.chaos.com/tom_grimes/32/52842_2.png) [@tom\_grimes](https://forums.chaos.com/u/tom_grimes)\
**Post date:** [January 5, 2019, 8:07pm UTC](https://forums.chaos.com/t/the-rendering-result-with-rebusfarm-does-not-open/141635/8 "2019-01-05T20:07:39Z")

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Best bet with render farms is to contact their support and ask - it is always up to render farms if and when they support a version (and we don’t “keep tabs” on them to see what they have chosen 😉 )
