Trial is expired but I just started it

Hello I am a summer intern at an architectural design firm. I would like to use the enscape free trial. When I open enscape it says the trial is expired however I just started the trial. According the web this is because enscape has already been used on my computer before. This computer was used by a different intern last summer so they must of downloaded it under a different email. I would like to have the trial reset so I can use it for 2 week trial. Thanks

Hi @jbauer_1 , thanks for your inquiry and welcome to our Forum.

As we do not process trial renewals via the Forum (anymore) please kindly briefly reach out to our support team for assistance:

How do I contact Support? - News & FAQ - Enscape Community Forum

We will be happy to renew you trial for a further 14 days after you contacted us this way.