I downloaded Enscape on a trial license today, and upon reopening the program it’s telling me I am using an invalid license. I should be able to try out the program for 14 days.
In About > License Details it says:
Evaluation license: 14 day(s) left
Machine fingerprint: X/inXEGcIIvpcHd3urmGo/cJ/bmF42gLgmYweBnzSzw=
However, whenever I try to open Enscape it tells me I need a valid license. Please help me reset my trial license. Thank you.
It was working great when I first downloaded it today, but now the invalid license screen keeps popping up. Please help!
Also, when I try to login to my account in the About section of the Enscape App toolbar, it does not allow me to login even though my login credentials are correct.
@totipotent , your trial should still be valid - To what account are you referring, as Enscape accounts only get created when you acquire a dedicated license through our store.
Can you perhaps send me a screenshot of the exact prompts you are receiving? You should usually be able to simply continue your trial through said prompt.
Hello! I can’t use my free trial in enscape. It says it expired. Can you reset it? :((
Machine fingerprint: ZFPp5JK+3YwFRJd9N9DIuEF0I4zKQuIec8t4dxrVGPg=
No worries, your trial time has also been reset.
When I first downloaded my free 14 days trial, it says I have 0 days left, but I have not used it ye. Then I tried re downloading it on a different email, but when I tried it, it appears the same. I even tried looking at my account, but it’s not the previous one, and also removing enscape before re downloading.
In that case as we do not process trial renewals via the Forum anymore, briefly get in touch with us through the help center to receive a reset:
RE: Enscape Free Trial Expired? (Please see marked reply)
Thank you in advance.
