Trial version do not work - links to a webpage that do not load, any solution?

We are having a problem here. Trying to get the trial version to work but - “Activate Trial” links to a webpage that “Did Not Connect: Potential Security Issue” (or its variation in other browsers. Chrome, Mozilla, Safari - it just does not work. Any solution to this?

thank you

Hi there,
Did you try disabling any Firewall or anti-virus software?
If not, try disabling them, then try again. (a reboot may be required in some cases)
Cheers

Hello,

yep i tried to turn off firewall, restarted, trying to turn off security in chrome etc.. nothing. The link wont load in any browser. :frowning:

Hello there,
Could you please submit a support ticket using the “contact us” link in my signature?
That way, we’ll be able to follow up on this, as it may require additional technical assistance.
Cheers.

Hi, how long it usually takes to get a reply from support?

I can not activate the trial and I can not buy either “continue” in cart leads to same issue as “activate trial” link, I tried my phone, my girlfriends phone, chaos link not work, on any device at home, wifi / mobile data, this must be on your end, so I am surprised it is not solved for like 3 days.

Hi there, can you share the ticket number with us?