Trouble creating account -ie. Google Account

Enscape Requests, Issues, Discussions Enscape :: Issues
1

Hi.

I hope someone can help me on here. I’ve been trying to get Enscape to work but I’ve had some major difficulties logging in. We have 3 floating licenses in our office, and we tried to create my login profile using my work email, etc. which they didn’t accept. So, then we tried doing it by creating a Google account with my work email, which worked initially, except that when you try to login with a Google Account, it will automatically default to one particular Google Account rather than allowing you to type in the correct Google Account. For me, it automatically defaults to my personal gmail account. If I sign out of it, I still can only login with a Google Account, which, again, then defaults to my personal gmail account. I know others have had this problem, Can anyone help answer this?

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Hi @bfran92 , welcome to our Forum - As this topic may very likely involve sensitive information please kindly check your direct messages here in this Forum for a dedicated reply of mine. You can follow the steps detailed within accordingly and ideally reach out to me again via said direct message as well.

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