[URGENT!!!] vray next cannot obtain license (-197)

I am using window 10, 3ds max 2014, vray next
please help, need to render final 3d for client by today.

Please send us an e-mail at support@chaosgroup.com about that.
If you’re using a license on a hardware dongle - please generate a new .wbc file and send it attached - Chaos Licensing

Thank you for your reply, it work again after i go to the localhost website with google chrome.