V-ray for Sketchup. License question

Hello..

I got problem.

I bought license.

Photo is My problem.

Plz…



Thank you for your question, we are sorry for our late reply.
Our main support is done through a ticketing system.
Please follow the link below in order to open a support ticket to our system and please mention your account/e-mail,
so we can help you further and check your issue:
https://support.chaos.com/hc/en-us/requests/new

Please make sure to choose “Technical assistance starting the product” during the submitting of the Request Type.
Thank you.