Could you please confirm is it happening only when using RTX engine?
What about CUDA or CPU?
Is it happening in a new simple file?
If not, we may need the file to test it in our environment archived via V-Ray > Pack Scene and share via our contact form.
But in general:
please try with a more recent V-Ray version
share graphics card type
confirm the behaviour when using CUDA (CPU only / CPU+GPU / GPU only) and CPU