this issue has started off late that whenever i start the live link, vantage crashes on “preparing geometry”. I have tried to install and use older versions of vantage but the issue was still persisting. I have even tried to rollback from the latest graphics driver to find out what the issue could be, but the issue was persisting. I have even tried to reset max to default settings and also tried to change the port on vantage server but that too didnt work.
Does this happen with any scene you try or with a specific scene? Is it a large scene (potentially running out of memory)? Can you try to narrow down which part of the scene causes trouble and/or share the scene, so that we can try to reproduce the crash (you can post a link here or send through support https://support.chaos.com/hc/en-us/requests/new )? Is there a Vantage_***.dmp file generated in the %TEMP% folder after the crash? If yes, please share it. The log file at %APPDATA%/Chaos/Vantage/debug_log.txt can also be useful (mind that it gets overwritten with each run, so you have to save it right after a crash).
Another thing to try is to export the scene to *.vrscene file and load it without live link in Vantage (which also allows you to close Max and free up some memory).
This happens with every scene. The scene is not large, its about 82MB. At first I thought that my file was corrupted or there could be some displacement applied to objects / materials which could be causing the crash. However, I cleaned up my scene of any potential causes that could make it crash. I have also tried merging the scene into a new file which also didnt work. I then tried to open other files in vantage and realised that none of the scenes were opening on starting live link or even exporting the scene
You’ve attached a V-Ray log, but I asked for the Vantage log.
When you say “or even exporting the scene” you mean you exported to vrscene file and tried to open this file in Vantage? Does Vantage also freeze with one of its own sample scenes or if you export and load a very basic file with just one teapot?