Video not supported

[sp_prajapati]

Hello,

I don’t know why but render videos are not supported on my android device. I render in 4K, Max compression and 60fps.

Is there any settings ??

[Demian_Gutberlet]

@sp_prajapati , thanks for your inquiry and I’m sorry to hear about that.

Right away, can you let me know which Android device you’re trying to use exactly? It may just be that you’re missing specific codecs on that phone/tablet - Does it make a difference what so ever if you try to view videos in Full HD instead of 4k?

[sp_prajapati]

it’s samsung galaxy M21

I need 4k quality to upload pinterest and instagram, because after compression it look hd.

[Demian_Gutberlet]

Thanks for getting back to me.

In this case, you may also want to try an alternative video player like VLC or this one here - Either should help with displaying rendered 4k videos on your phone. If it does not, please let me know and we’ll look into this further.

[sp_prajapati]

4k renders are not supported by VLC android too. Can’t able to play.

[Demian_Gutberlet]

Have you given the other player I’ve linked a try? It at least mentions in the description that it should also support videos in 4k resolution. If that still does not do the trick let me know again, please.

[sp_prajapati]

I know this 4k renders are supported by one app. But see this screenshot, If I click on render there is no share button available. one screenshot is from instagram reels. Even instagram is not supporting 4k renders. What to do now?

[Demian_Gutberlet]

I wish I could at this point assist further, but it also looks like Instagram does not support 4k videos and it’s recommended to downscale the resolution before uploading (or re-exporting in Full HD instead of course).

Feel free to also check out these search results here which go into further detail.